Privacy policy

1. Information We Collect

a. Personal Information

We collect the following types of personal information when you use our website or services:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely via third-party providers)

• Order history

b. Non-Personal Information

We also collect:

• Browser type

• IP address

• Device information

• Referring URLs

• Website usage statistics

This data is collected using cookies, log files, tags, or pixels.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you about your order, account, or inquiries

• Send promotional emails (only if you opt-in)

• Improve our website and services

• Detect and prevent fraud

• Comply with legal obligations

3. Sharing Your Information

We may share your information with:

• Service providers (payment gateways, shipping partners, email services)

• Analytics and marketing tools (Google Analytics, Meta/Facebook, etc.)

• Law enforcement or regulators when required by law

We never sell or rent your personal information to third parties.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences

• Keep your shopping cart updated

• Analyze website traffic

You can disable cookies via your browser settings, but some site features may not work properly.

5. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before submitting any information.

6. Data Security

We take data protection seriously and use SSL encryption and secure servers to protect your personal data. However, no method of transmission or storage is 100% secure.

7. Your Rights

Depending on your location, you may have rights including:

• Access to the personal information we hold about you

• Correction of inaccurate data

• Deletion of your personal data

• Objection to or restriction of data processing

• Data portability

To exercise your rights, contact us at [support@lugmonster.com].

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from children. If we discover such data has been collected, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this page regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Lug Monster Support Team
📧 Email: support@lugmonster.com
🌐 Website: https://www.lugmonster.com